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Hadwen Medical Practice, recognising the valuable role of carers, those who support and care for others, is compiling a register to identify carers to ensure that we can offer all possible help and advice to support them in their essential caring role.
If you are caring for someone at home or elsewhere who has a physical or mental illness, has learning difficulties, suffers alcohol or drug addiction problems or who is disabled, elderly or frail then..............

YOU ARE A CARER (whether you are an Adult or a Child)

Carers often do not recognise themselves under the term "carer". They see themselves as just helping someone who could not remain living in their own home without the help they provide. A carer can be an adult or a child. Many carers juggle paid work or study with their unpaid caring role. The term "carer" should not be confused with that of an employed care worker or someone who acts as a volunteer for an organisation.

Persons currently identified to us as Carers will shortly be receiving a letter from the Practice asking that details held by us are accurate and up to date.

To newly register as a Carer with the practice, please click on the link below or ask at reception for the relevant form or Contact the Surgery asking for the Reception Manager who will be able to assist you with the process.
As a Carer, please ask yourself the following questions:

  1. Do you need advice relating to your own health needs?
    If so, please arrange an appointment with your G.P.
  2. Would information about services and organisations assist and support you in your caring role? 
    If so, information is available from reception, the waiting room area and is also listed below. 
  3. Are you aware of the benefits that may be available to you or the person(s) you care for to help with the cost of caring?
    If not, information is available from Gloucestershire Carers Hub (www.gloucestershirecarershub.co.uk), Carers UK: (www.carersuk.org) and Gloucestershire County Council (www.gloucestershire.gov.uk/health-and-social-care/carers/organisations-who-can-help)
  4. Do you need someone to talk to in confidence about your caring situation? 
    If so, please contact a carer's support worker at Gloucestershire Carers Hub (www.gloucestershirecarershub.co.uk) or Gloucestershire Young Carers (www.glosyoungcarers.org.uk).
  5. If you provide a substantial amount of care, do you know about your rights to a carer's assessment through Gloucestershire County Council? 
    If not, please contact the adult helpdesk on 0300 111 9000.
  6. Are you aware of the help and support available through NHS Guide and Pals? 
    Guide is the health, social care and disability information service for Gloucestershire. Pals are the patient advice and liaison service for Gloucestershire providing confidential information, advice and support for patients, families and carers. Telephone contact can be made on 0800 019 3282 (Free phone) or 0300 422 6830 / 6831.

Support and Advice Oganisations

Gloucestershire Carers Hub is commissioned by Gloucestershire County Council and NHS Gloucestershire Clinical Commissioning Group. They opened their service in April 2019 and have been supporting Carers, ever since.

Gloucestershire Carers Hub is part of the PeoplePlus group’s Independence services, which empowers people with a range of support needs to lead independent lives.

Some of the ways Gloucestershire Carers Hub can help include:

  • Information, Advice and Guidance (IAG), from our trained, local triage team
  • Signposting to other services
  • Full Assessments, support planning and review
  • Support groups and hubs
  • Benefits and finance advice
  • Wellbeing payments
  • Access to groups
  • Befriending and mentoring
  • Professional counselling service
  • Carers Emergency Scheme
  • Volunteering

Contact Details:

Gloucestershire Carers Hub

Conway House

31 Worcester Street



Telephone: 0300 111 9000

Email: carers@peopleplus.co.uk

Website: www.gloucestershirecarershub.co.uk


Gloucestershire Young Carers supports children and young adults aged 8-25 years across the county with their caring role, raising awareness of their needs and providing a network of support and social activities.

Contact Details:

Gloucestershire Young Carers
7 Twigworth Court Business Centre

Tel no: (01452) 733 060
E-mail: glosyoungcarers.org.uk


Carers UK 

As the UK's only national membership charity for carers, Carers UK is both a supportive community and a movement for change. Carers UK is driven by carers raising their voices together to call for change and seek recognition and support.

We help each other by sharing experiences and offering support. Guided by a Board of Trustees that's primarily made up of carers, we're rooted in the real experiences of our members and we're here to make life better for carers.

Carers UK provide information, support and advice to carers. The information and advice we provide covers a range of subjects relating to caring including:

  • Benefits and tax credits
  • Carers employment rights
  • Carers assessments and how to get support
  • Services available to carers
  • How to complain effectively and challenge decisions

Contact Details:

20 Great Dover Street

Tel no: (020) 7378 4999

Carers line tel no: (0808) 808 7777 (open Mondays and Tuesdays from 10am- 4pm)


GUIDE + PALS Guide is the health, social care and disability information service for Gloucestershire. Pals are the patient advice and liaison service for Gloucestershire, providing confidential information, advice and support for patients, families and carers.

PALS Office,
Gloucestershire Royal Hospital,
Great Western Road,

Tel no: 0800 019 3282 (Free phone) or 0300 422 6830 / 6831

Email: ghn-tr.pals.gloshospitals@nhs.net

Carers Trust

Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. Our vision is that unpaid carers count and can access the help they need to live their lives.


Contact Details:

Carers Trust 
Unit 101
164–180 Union Street


Tel: 0300 772 9600

NHS UK Carers Direct

Carers Direct provides carers with a single and comprehensive online resource for carer specific information including:

  • guidance on the different stages of caring
  • information for claiming benefits
  • advice for young carers
  • contact details for local authorities and carer support groups
  • news articles and case studies with videos

Website: www.nhs.uk/carersdirect

A Practical Guide to Healthy Caring