Striving for a culture of excellence in all
aspects of primary healthcare provision

Practice Information

Hadwen History

The practice was founded in 1896 by Dr Walter Hadwen; who had moved from Highbridge in Somerset to Gloucester to open a doctor’s surgery in Barton Street.

Dr Hadwen was a qualified pharmacist who trained as a mature student at Bristol University Medical School, winning Gold Medals in Medicine and Surgery. He campaigned for many causes, becoming a city councillor and founding a church in Southgate Street in 1906 at which he preached and still exists today. He founded a convalescent home in Pitchcombe for his more ill patients. ‘Dr. Hadwen of Gloucester’ was also referred to as the ‘terrible and unanswerable Hadwen’ by George Bernard Shaw, the famous playwright. He once addressed a committee of the American Senate on the subject of Animal Vivisection. Loved and respected by his patients, stories of him were told at a centenary celebration in 1996 by some who were able to attend .

The practice was renamed ‘Hadwen Medical Practice’ in his honour.

Hadwen Medical Practice Values

Having respect for all

  • Treating patients with courtesy and dignity
  • Valuing each person as an individual
  • Being especially supportive to the vulnerable

Accountable for our actions

  • Taking responsibility for our actions
  • Being open and transparent to the people who use our services
  • Having the integrity to speak truthfully

Developing our services

  • Being responsive and adaptive to change
  • Using all available resources to provide the best possible service to our patients
  • Ensuring that our services take place in a safe environment

Working as a team

  • Respecting and valuing everyone’s contribution
  • Building a mutually supportive environment
  • Proving equality of opportunity for all without discrimination

Engaging and collaborating

  • Involving patients in decisions aimed at improving their health and well-being
  • Working with the CCG and local practices to ensure appropriate services are available for our patients
  • Providing effective support to carers

No blame culture

  • Encouraging candour, openness, and honesty at all levels
  • Learning from complaints and significant events
  • Promoting best practice

Changing Address

Please be aware if you move out of your address and the new occupier of the premises registers with us, we will deduct you and your family from our list. When new patients register with us they are asked if they share the property with anyone already registered with us.


This practice follows the NHS complaints procedure when dealing with complaints. A copy of our practice complaints procedure is available at reception and also by clicking on the link below.

GP Net Earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPsworking to deliver NHS services to patients at each practice.  This is required in the interests of the greater public accountability recognising GP pay is ultimately funded from tax paid by the public.

The average pay for GPs working in Hadwen Medical Practice in the last financialyear was £54199 before tax and national insurance. This is for 2 full time GPs,11part time GPs and 0 locum GPs who worked in the practice for more than sixmonths.)

Leaving the practice

If you are moving away, there is no need to advise our practice. Your registration at a GP Practice at your new location will result in us being automatically notified.

Palliative Care

Palliative Care aims to support patients and their families with cancer and other potentially life threatening illnesses to achieve the best possible quality of life.

The Specialist Palliative Care Team within Gloucestershire Hospitals NHS Foundation Trust is made up of professionals who can help in the community and in hospitals. They help with the management of complex problems particularly when an existing plan does not seem to be working. A Specialist Palliative Care Multidisciplinary Team meeting takes place every week to discuss progress with patient care and treatment options. Patients will be informed of any discussions about them that take place during this meeting.

Patient Rights and Responsibilities

You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available.

In order to assist us in this we require that you take full responsibility for ensuring that you do not abuse the service. For example, it is your responsibility to ensure that you keep appointments and follow the medical advice given.
Very occasionally a practice/patient relationship breaks down completely. In this situation the patient may choose to register with a different practice. The practice also has the right to remove that patient from their list. This would generally only follow a warning that had failed to remedy the situation and we would normally give the patient a specific reason for the removal.

Temporary Patients

You may need to register temporarily with a GP if you become ill or need medical advice while you're away from home – for example, if you're working or on holiday. 

You will still remain registered with your permanent GP, but you can see your temporary GP for up to three months. After three months you will have to re-register as a temporary patient or permanently register with that practice.

Your temporary GP will pass details of any treatment you have to your permanent GP, who will add the information to your medical records.

Please note: If you are away at University your registered GP will be the practice you registered with at the start of your course. If you wish to be seen during visits to your home address, you will need to register as a temporary patient. 

Please download and complete this form before your appointment:

Try to have the following information with you when you see your temporary GP for the first time:
  • details of any medical conditions you have
  • details of medical conditions you've had in the past
  • the name of any medicines you're currently taking
  • details of anything you're allergic to
  • contact details for your permanent or previous GP

Violent Patients Zero Tolerance

The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff,
patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safety.
In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and circumstances leading to it. The PCT is then
responsible for providing further medical care for such patients.